Maybe you’re one of the lucky ones. You’re at a great company, with great people, and great products. But yet there’s still a surprising number of times when things just aren’t as easy to get done as you would have thought.
If this sounds familiar, you’re in good company. And as good companies know, it doesn’t have to be a never-ending story. The first step is to recognize that miscommunication is a symptom of more systemic problems.
In fact miscommunication usually results from ailments that are hard to observe: Different assumptions. Undisclosed motivations. Hidden biases. While each one on it’s own is worthy of attention, when combined together they can fuel a dizzying array of misunderstood communication styles that if left alone can be debilitating to the organization. Employees lose alignment. The trust between them can get compromised, and credibility outside the company can be tarnished.. Next, schedules are impacted. Targets are missed. Negotiations are weakened. in the end, goals that should have been reached, simply aren’t.
Ironically, interpersonal communication is so vital to company performance that it’s a lot like breathing; It’s either overlooked, or taken for granted. That is until you suffer chronic congestion.
In short, your organization can no longer rely on yesterday’s “soft skills” to achieve success in today’s global and diverse business environment.
Global Context’s High-Impact Interpersonal Communications programs can take you and your organization to a whole new level of effectiveness. And when it does, you’ll see that soft skills can deliver hard results to your company’s bottom-line.